10w40 Privacy Policy

10w40 is committed to protecting the privacy and personal data of our users. This policy outlines the types of information we collect, how we use it, and users' rights under applicable regulations in Malaysia.

Information We Collect

We collect various types of data to ensure smooth platform operations and an optimal user experience:

  • Account Information: Name, email address, phone number, date of birth, and other information provided during registration.
  • Device & Browser Information: Technical data such as device type, operating system, and IP address, used for security and analytics purposes.
  • Payment Information: Transactions in Malaysian Ringgit (MYR) via local payment methods such as Boost, FPX, and eWallet.
  • Cookies & Tracking Data: We use cookies to identify users and improve site functionality.
  • Usage Data: User activity on the platform, including betting history, interactions with promotions, and site navigation.

How We Use Your Information

Collected data is used to:

  • Setting up and managing user accounts, and supporting the KYC (Know Your Customer) process.
  • Processing payment transactions and withdrawals in a secure and efficient manner.
  • Enhancing the user experience through personalised interfaces and content.
  • Managing platform security and preventing misuse.
  • Communicating with users for promotional purposes, support, and important notifications.

Cookies & Tracking

We use cookies to save user preferences, maintain session security, and improve site performance. Cookies also support traffic analytics and more relevant advertising.

Users can manage cookie settings through their browser, though disabling cookies may affect certain platform features.

Data Storage & Security

10w40 applies physical and digital security measures to protect user data from unauthorised access, disclosure, or alteration. Data is stored on licensed servers with up-to-date security protocols.

Sharing Information with Third Parties

We do not sell users' personal information to third parties. Data may be shared with service partners engaged to process payments, provide technical support, or comply with applicable laws.

User Rights

Users have the right to access, correct, or delete their personal information under Malaysia's privacy regulations. Such requests can be submitted through our customer support channels.

Changes to the Privacy Policy

10w40 reserves the right to update this privacy policy from time to time. Any significant changes will be announced on the homepage, and users are advised to review this policy periodically.

Data Security & Support

We are committed to keeping your data secure and operating transparently. If you have any privacy-related enquiries or wish to exercise your rights, please contact 10w40 support at [email protected].

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